Privacy Policy
We respect your privacy. This site primarily provides information about our services and ways to contact us.
Information we collect
When you contact us via email or phone, we receive the information you share, such as your name, email address, phone number, and message. We do not sell your personal information.
How we use information
We use your information to respond to inquiries, provide services, and improve our website. We may retain communications for record-keeping and quality purposes.
SMS and Mobile Information
If you provide your mobile phone number and check the SMS consent box on our website, you expressly consent to receive recurring text messages from KosmixIT related to customer inquiries, service follow-up, account support, appointment updates, and important business communications.
We collect your mobile number, consent status, and message interaction data only to provide the requested service, respond to your inquiry, and send operational or service-related updates. We do not sell or rent your mobile information to third parties for marketing purposes.
Text messaging originator opt-in data and consent are maintained separately from other business records and are not shared with third parties except where required by law, necessary for service delivery, or needed for compliance with applicable carrier or platform requirements.
SMS Terms and Conditions
Upon messaging opt-in, the end user agrees to receive recurring text messages from KosmixIT regarding customer inquiries, service-related communications, account support, and follow-up notifications.
Message frequency varies based on the type of service or inquiry and may include follow-up messages, appointment reminders, or customer support updates. Message and data rates may apply.
End users can opt out at any time by replying STOP to any SMS message. End users can request more information or assistance by replying HELP.
We do not send promotional or marketing message campaigns unless you explicitly opt in to those specific communications. If you need assistance or have questions about our SMS service, reply with HELP to any SMS message you receive, or contact our customer support team at hr@kosmixit.com.
Cookies and analytics
This site aims to minimize tracking. If analytics are used in the future, they will be privacy-conscious and disclosed here.
Contact
For any questions about this policy, contact hr@kosmixit.com.